Terms of Service

Last updated: October 2026

1. Acceptance

By using Yawmak you agree to these terms. If you do not agree, do not use the service.

2. What Yawmak Is

Yawmak is a subscription service for companies in Lebanon. You add your team once. On each employee's birthday, a local partner bakery delivers a cake to your office, booked automatically by Yawmak.

3. Company Responsibilities

• You are responsible for the accuracy of the employee data you upload
• You must have legal authority to upload employee personal data (names, birthdays). Obtain consent from your employees if your local laws require it
• You must pay each invoice when it is due, by the payment method we offer, and keep your billing email up to date so invoices and payment links reach you
• You must keep your login credentials secure

4. Bakery Partner Responsibilities

• Bakeries are responsible for the quality and timely delivery of their cakes
• If a cake is late, missing, damaged or wrong, Yawmak credits your account as section 8 describes
• Bakeries must keep their menus and capacity settings accurate

5. Plans and Prices

• Yawmak is priced per active employee per month, in US dollars: Classic at $4.00 and Premium at $7.00. An active employee is someone on your team list who is active and has cakes turned on.
• The plan includes a team cake on each active employee's birthday, the delivery to your office and the name. Premium adds a Premium partner bakery, the name on the cake and a card.
• Other cakes are extras at a fixed price per cake: $35 on Classic and $55 on Premium, for work anniversaries, office treat days and one-time celebrations. Extras are billed on the next invoice after their delivery date.
• Yawmak pays partner bakeries an agreed amount for each cake.

6. Recurring Billing

• Amount: the number of active employees times your plan's price, plus any extra cakes delivered since your last invoice, minus any credit on your account. You see the exact amount of your first invoice before you confirm.
• How often: monthly on the 1st of each month, or yearly at 10 months' price for 12 months. A yearly plan renews on the same 1st one year later, and we email you 30 days before it renews.
• First invoice: it is prorated. It covers the days left in the month you start, plus the full year if you choose yearly.
• Automatic renewal: your plan renews automatically, month after month or year after year, until you cancel it.
• Minimum term: Monthly plans run at least 3 months from the day cakes start. If you cancel sooner, the plan and its monthly bills continue until then.
• How to cancel: sign in, open Billing, and click "Cancel subscription". You can also email [email protected]. Your plan stays active until the end of the period you have paid for (the month, or the year on a yearly plan). Nothing new is billed after that, apart from extra cakes already delivered.
• Payment: invoices are paid by card (Visa or Mastercard) through our payment processor. Card payments are not open yet: nothing is billed until they are, and we email you the day you can pay.

7. Changes to Your Team and Plan

• People you add are covered straight away. They are billed from the next 1st (on a yearly plan, for the months left in your year).
• People you remove, or whose cakes you turn off, stop being billed from the next 1st. The current month is not refunded.
• Plan and billing changes apply from the next period: the next 1st on a monthly plan, the end of the paid year on a yearly plan.
• If an invoice is still unpaid 7 days after its date, your cakes pause: no new cakes are booked until it is paid. We email you a reminder after 4 days. Cakes already booked still arrive, and birthdays that fall while cakes are paused are not made up.

8. Refunds and Credits

We do not refund payments in cash. Unused months of a yearly plan are not refunded. If a cake never arrives and you report it the same day (no photo needed), or arrives damaged or clearly different from the order and you report it within 24 hours with a photo, we credit your next invoice. Credits are never paid in cash. The full rules are in our Refund and Cancellation Policy, and delivery details in our Delivery Policy.

9. Limitation of Liability

Yawmak is not liable for:

• Allergic reactions from cake consumption. Cakes are made without what you list, but bakery kitchens may handle nuts, gluten, dairy and eggs, so they are not safe for severe allergies. Dietary information is provided by the company; please keep it accurate
• Late or missed deliveries by bakeries, beyond the credit in section 8
• Data loss due to circumstances beyond our reasonable control
• Any indirect or consequential damages

Our maximum liability is limited to the amount you have paid Yawmak in the last 30 days.

10. Acceptable Use

You may not:

• Upload false or fabricated employee data
• Use the platform for any unlawful purpose
• Attempt to access other companies' data
• Reverse engineer the platform
• Resell access to the platform

11. Termination

You can cancel your plan at any time from Billing. It ends as section 6 describes: at the end of the period you have paid for, and not before a monthly plan's 3-month minimum. Yawmak may end the service by email with 30 days' notice, or at once if an invoice stays unpaid after your cakes are paused or these terms are broken. After the end, your data is kept 30 days, then deleted on request. Charges for the current period remain payable. Deleting your account (Settings, Delete account) ends your plan at once, even within the 3-month minimum; invoices already issued stay due.

12. Governing Law

These terms are governed by the laws of Lebanon. Disputes shall be resolved in the Lebanese courts of competent jurisdiction.

13. Contact

[email protected]. More ways to reach us are on our Contact page.